Technical Support for the Austin ISD Community

For technology support issues and questions related to account access, devices, software, and network, please use our new AISD Help tile in the .

Depiction of the AISD Help tile in the AISD Portal.


For information on how to create and submit a ticket, .

If you are not able to access your portal account, please feel free to contact us via our AISD Help Desk:

  • Families: 512-414-9187
  • Students: 512-414-4357
  • Staff: 512-414-8324